Hi Steven, My apologies for my incomplete email! I thought I my completed email was sent instead. My friends were very disappointed when they heard what happened & we would all be delighted if your company would generously reship free of charge. Otherwise, shipping costs are more than the cost of the gift itself. Thank you for considering this option & whatever your company decides, I wish you all a very prosperous 2021! Best Regards, Linda Hello, It appears your sentence got cut off on your last message. ​ > We will go back to the sender and ask them what they would like to do with > the order. Steven CustomerService@VinoShipper.com > https://vinoshipper.com Shipments are now UPS Carbon Neutral > The information in this email (including any attachments) may be > privileged and/or confidential and is intended only for the recipient(s) > listed above. Any use, disclosure, distribution or copying of this email > is prohibited except by or on behalf of the intended recipient. If you > have received this email in error, please notify me immediately and > destroy all copies of the transmittal. Thank you. > > On > Wed, 30 Dec at 10:33 AM > , Glnelson wrote: > Hi Steven, Why would the package have my > billing address when it was sent & being paid > by someone else?! Because I've had problems > in the past being charged for something I > didn't order, l was not going to accept a > package being billed to me. How ridiculous > to charge me for return shipping costs! Now > that we both know it was a gift, you coul > > Hi Linda, I am sorry to hear your refused > the order, it was a gift to you > from what I > can see from Donna Garrett In the package > was the gift note: > â�� "Linda, May > you enjoy all Godâ��s blessings in 2021. >  Have a little > Jingle & Joy too! Love, > the Garretts" Unfortunately, as you refused > the > package,  we can not return it to > you until it returns to us and the new > > shipping costs will be $38.70 Steven > > CustomerService@VinoShipper.com > https://vinoshipper.com Shipments are > > now UPS Carbon Neutral The information > in this email (including any > attachments) > may be privileged and/or confidential and is > intended only > for the recipient(s) listed > above. Any use, disclosure, distribution or > > copying of this email is prohibited except by > or on behalf of the intended > recipient. If > you have received this email in error, please > notify me > immediately and destroy all > copies of the transmittal. Thank you. > > > On > > Tue, 29 Dec at 6:46 PM > > , Glnelson > wrote: > > Customer Service, A box of > wine was > delivered UPS to me today which I > did not > order. It had my shipping & billing > > address, but stated "billing 3rd party": > > ref # 1765813103: 3173 ref# 522 I > > contacted UPS &refused, but please > > investigate this & inform me your findings. > > Thank you! Linda Nelson 104 Windmill Ln > > Chambersburg, PA 17201 > > > > > > > > > >